Shipping & Returns Policy
Effective Date:
15/07/25
Delivery Charges
Greater Dublin Area (Evans Van):
€6 per delivery
Free delivery on orders over €50 (ex. VAT)
Nationwide (via DPD):
€7.50 per parcel
Free delivery on orders over €400 (ex. VAT)
Group Orders (e.g., school groups):
We consolidate multiple orders and base delivery fees on the combined value, not individual orders.
Delivery Times
We aim to dispatch most orders within 3–5 working days year-round.
However, during the Back to School (BTS) period – July to September
, delivery times may vary. We prioritise orders placed in June and July (which avail of BTS discounts) for delivery by late August or early September.
That said, we still strive to turn around all other BTS-period orders as quickly as possible — and your delivery won’t be far behind.
Click & Collect
Click & Collect is available from our Finglas premises:
We’ll notify you once your order is ready. Please do not arrive for collection until you've received confirmation.
International Deliveries
For orders outside Ireland, shipping is calculated case-by-case. Customers are responsible for any import duties, customs charges, or taxes that may apply in their country.
Faulty or Damaged Items
If you receive an item that is faulty or damaged, please notify us within 48 hours of delivery via email or phone. We will arrange for a replacement, exchange, or refund — and cover all return shipping costs where applicable.
Change of Mind / Ordered in Error
If you wish to return an item due to change of mind or if it was ordered in error, we accept returns within 30 days, provided the items are: Unopene, and in original, resalable condition
In these cases:
Return shipping costs are the responsibility of the customer.
We will issue store credit or an exchange to the same value.
Refunds are not offered for non-faulty returns.
Non-Returnable Items
We are unable to accept returns on the following items unless faulty: Books, Sale or Clearance items
Return Process
To initiate a return, please contact us at:
info@evansed.ie
01 811 0507
All returned goods remain the responsibility of the customer until received back at our premises. Please ensure items are packaged securely.
Refund Processing
For faulty items eligible for refund, we usually process the refund on the same day we receive the returned goods. The exact timing for the refund to appear in your account depends on your payment provider.
Effective Date:
15/07/25
Shipping Information
Where We Ship
We deliver nationwide across the Republic of Ireland and Northern Ireland.
We also ship to the UK and EU on a case-by-case basis. For international deliveries, please contact us at info@evansed.ie with your order details. We’ll provide a custom shipping quote based on destination, size, and type of goods.
Where We Ship
We deliver nationwide across the Republic of Ireland and Northern Ireland.
We also ship to the UK and EU on a case-by-case basis. For international deliveries, please contact us at info@evansed.ie with your order details. We’ll provide a custom shipping quote based on destination, size, and type of goods.
Delivery Charges
Greater Dublin Area (Evans Van):
€6 per delivery
Free delivery on orders over €50 (ex. VAT)
Nationwide (via DPD):
€7.50 per parcel
Free delivery on orders over €400 (ex. VAT)
Group Orders (e.g., school groups):
We consolidate multiple orders and base delivery fees on the combined value, not individual orders.
Delivery Times
We aim to dispatch most orders within 3–5 working days year-round.
However, during the Back to School (BTS) period – July to September
, delivery times may vary. We prioritise orders placed in June and July (which avail of BTS discounts) for delivery by late August or early September.
That said, we still strive to turn around all other BTS-period orders as quickly as possible — and your delivery won’t be far behind.
Click & Collect
Click & Collect is available from our Finglas premises:
Evans Educational Ltd.
Unit 8, Northern Cross Business Park
North Road, Finglas
Dublin 11, D17DC99
Ireland
Unit 8, Northern Cross Business Park
North Road, Finglas
Dublin 11, D17DC99
Ireland
We’ll notify you once your order is ready. Please do not arrive for collection until you've received confirmation.
International Deliveries
For orders outside Ireland, shipping is calculated case-by-case. Customers are responsible for any import duties, customs charges, or taxes that may apply in their country.
Returns & Exchanges
Faulty or Damaged Items
If you receive an item that is faulty or damaged, please notify us within 48 hours of delivery via email or phone. We will arrange for a replacement, exchange, or refund — and cover all return shipping costs where applicable.
Change of Mind / Ordered in Error
If you wish to return an item due to change of mind or if it was ordered in error, we accept returns within 30 days, provided the items are: Unopene, and in original, resalable condition
In these cases:
Return shipping costs are the responsibility of the customer.
We will issue store credit or an exchange to the same value.
Refunds are not offered for non-faulty returns.
Non-Returnable Items
We are unable to accept returns on the following items unless faulty: Books, Sale or Clearance items
Return Process
To initiate a return, please contact us at:
info@evansed.ie
01 811 0507
All returned goods remain the responsibility of the customer until received back at our premises. Please ensure items are packaged securely.
Refund Processing
For faulty items eligible for refund, we usually process the refund on the same day we receive the returned goods. The exact timing for the refund to appear in your account depends on your payment provider.
Additional Terms
All prices on our website include VAT, as required under Irish law.
We reserve the right to update this policy at any time without notice.
If you have questions about delivery or returns, contact us at info@evansed.ie or 01 811 0507.
All prices on our website include VAT, as required under Irish law.
We reserve the right to update this policy at any time without notice.
If you have questions about delivery or returns, contact us at info@evansed.ie or 01 811 0507.